Function & Responsibilities

- Manage warranty claim & conduct daily in-house service repair operations on timely basis

- Plan and deliver assigned services to customers with high quality including corrective maintenance, preventative maintenance & installation

- Provide product application training to internal and external partners

- Support marketing events, including regional marketing events and national marketing events

- Support product registration team and follow the local testing

- Perform product software and hardware update timely

- Prepare & provide service report on an accurate and timely basis

- Identify and report potential quality problems

- Provide technical support during product registration process

- Manage daily IT support and troubleshooting

- Establish and keep a safe/normative/convenient/manageable IT environment

Qualifications

- This position open to greenhand

Education

- Bachelor degree

- Major in electronics engineering/electro-mechanical engineering or biomedical engineering

Capabilities

- Professional business ethics

- Skills in technical measurements of using standard tools such as multimeter, oscilloscope

- Self motivated, good communication skills, and a good team player

- Well organized, proactive, initiative, analytics, time management skills

- Good English in both speaking and writing

- Customer focus, result driven/quality oriented, open minded, ability to handle multi-tasks

工作地点：延安西路1538号怡德大厦B座1楼